Services

Rock IT provides many computing-related services including but not limited to:

Fixed Price Solutions – for installations, office relocations and network infrastructure.

Monthly Support Contracts – with dedicated help desk engineers using the latest remote support techniques and on-site engineers

Blackberry – Mobile email and internet solutions using Blackberry Enterprise and Blackberry Internet Services. We can supply and install large or small Blackberry solutions.

Remote Offices - Linking branches to HQ, teleworking, remote working, wide area networks.

Hosted Application Servers - High-end servers and server farms that provide organisations with a central application host server to which all users connect and run the application. This provides ease of maintenance (only one point for upgrading) and remote users do not have to have the application software loaded on their computers to run it.

Data and Voice Cabling Solutions - in Cat 5, Cat5e, Cat 6 Gigabit and Fibre

Telephone Systems – including, analogue, digital, IP and hosted solutions plus least cost routing to cut your costs on landline and mobile call charges

Data Security – Tape Backup Drives, On-Line Backup, Disaster Recovery, Data recovery, Emergency call-outs, Expert evidence witnesses, Project Management and Consultancy, Virtual Private Networks with Encryption.

Wireless Networking – Providing networks without wires, ideal for listed buildings, areas that are unsuitable to run cables, especially good for homes. Also can be used to bridge between buildings or remote sites providing “line of sight” is possible between the external antennas.

Voice-over-IP – This emerging technology allows you to send voice grade signals over an IP network – in short using the Internet or your own network to make your connection between parties rather than a conventional telephone system. Our equipment can be linked to an existing PABX switchboard to allow teleworkers and remote users to be extensions to the office telephone system for seamless call transfer without additional call charges.

Web Design – We produce excellent websites and more importantly a cohesive “e-marketing framework” to promote your site and ensure that traffic is generated to the site when people come looking for your products or services. Extra benefits are search engine optimization, domain names and hosting solutions

Internet Hosting – Rock IT has dedicated web servers co-located in fully-managed operation centres in the central UK and London Docklands. We can provide excellent Unix and Windows hosting packages, domain name registration, email forwarding and POP3 mailboxes.

Products - Rock IT is accredited with many of the leading industry manufacturers of hardware and software and can usually source anything you may need. We are usually able to supply “next day” from trade-only distributors.